We can help you with your Organizational Development Needs
Few companies have the capital to invest in organization development activities like employee and teamwork development, leadership training, and enhanced work systems and procedures. When meeting the next payroll is a paramount concern, it only stands to reason capital expenditures flow to the “technical” needs of the business.
However, the growth stages of the business lifecycle are often the time when these services are the most needed. Balance and Harmony 360² can help bridge the gap as your business grows and matures by providing organizational development services on a contract retainer basis.
Depending on the needs of the client, we can work with you and/or employees one time per week, or several times a month to stay focused on the big goals. We can develop strategies, connect the team, and drive results. Rather than incur the cost of sending your people out for training and organization development, you can bring us in at substantial savings.
Our services extend beyond training and employee and teamwork development. We can assist you in developing strategic plans, business systems, and work procedures and processes.
Strategic plans are a must but a plan with twenty, thirty or more pages of documentation is not likely to provide the appropriate rudder to steer daily activities and keep your business on course. Plans that take many months to develop, debate, and finalize can take on an aura of finality. How difficult is it to update that kind of planning document?
We START with simple one-page ACTION plans that can actually get used as a means of prioritizing what should be done and when to do it. It also shows employees "change" is really happening and how their role fits in the process. Simple plans that are used and revised often put your company in a better position to respond to changes in your business environment.
At the core of a strategic plan is the vision of where the company wants to go. Entrepreneurs begin their businesses with a dream. The dream is a vision of the kind of business they want to create. It is a sense of what the business should be and what it stands for in today's market.
Strategic Visioning and Planning
More often than not a corporate vision looks to the internals of the business itself, often ignoring the external needs of organization members. Our 360² approach to Strategic Visioning and Planning includes issues like what kind of employees the company desires. We can help you develop or update your company’s mission and core values to be shared with all members of the organization. To get everybody pulling in the same direction, they have to know where they are going and how you will take them there.
The digital age has dramatically increased the tempo of one of life’s constant phenomena – change. Your customers, your competitors, your suppliers, and the business environments in which you operate change every day. Businesses that don’t change to meet changing needs will inevitably fall by the wayside.
Many companies acknowledge the need to change but few succeed with major change management efforts. A study by McKinsey & Company found a shocking 70% of executives surveyed felt their change management efforts had not achieved their aims.
To change you need to know where you want to go in specific terms and you need to take a realistic look at where you are now. This paradigm applies to personal change as well as to the technical aspects of the business. At the core of our approach to change management at any level are the concepts of SMART goals – Specific; Measurable; Actionable; Realistic; and Targeted.
Our change management strategies typically follow a 360² assessment. In the belief change needs to start at the top of the organization, our preferred approach is, to begin with company leadership.
Problem Solving & Team building
Effective problem solving should follow the paradigm of in order to get where you want to go you need to know where you are; but often doesn’t. What business leaders want are solutions to problems and frequently jump into generating alternative solutions before the problem itself is fully understood.
A Teamwork approach elevates problem identification and generation of solutions from an "alone activity" to a "one to all" activity. However, in the early days of many small businesses the top management team is populated by experts in the different technical aspects of the business that often prefer to do things on their own rather than getting employees more involved.
A teamwork approach to problem solving does not mean an endless series of meetings. Teamwork is about mutual trust, productive debate, conflict resolution, commitment to action even without full consensus, mutual accountability, and achievement of collective results. To use a teamwork approach to problem solving, you first have to build effective teams.
Solutions from a 360² vantage point; Put Systems in Place that Run the Business
We work with our clients to build functioning teams that can look at problems and potential solutions from a 360² vantage point. In the early days of many businesses, entrepreneurial founders often find themselves running around in circles making things up as they go.
In some cases, the owners feel like they are the ones doing all the work. Their businesses are so dependent on their efforts they just can’t seem to get away. In truth over time, a business should put systems in place that in effect run the business. The people are there to work the systems. Business owners who feel as though they are spinning their wheels need to develop a systematic approach to running the business.
Procedures and Processes
Systems breed work procedures and processes. If your company has yet to establish work procedures or if the procedures in place are obsolete and out of date, your employees are left to operate on a crisis-by-crisis basis, often with inconsistent effort and results. A 360² assessment can pinpoint inconsistencies and form the foundation for developing a common set of operating standards and work procedures and processes. We specialize in keeping things simple. Complex systems that are difficult to follow rarely get done.
They can be a powerful communication and problem-solving event or they can be little more than boring time-wasters that get in the way of real work. Frustrated with meetings where the discussion wandered around in circles and accomplished little, some business leaders are tempted to abandon or reduce the practice. This is like throwing out the baby with the bathwater.
Meetings are a tool and like any tool you have to know when its use is appropriate and how to use it to get the job done. Effective meetings can have a powerful energizing effect on all involved as problems and opportunities are identified and hashed out and decisions are made with “buy-in” from all.
The difference between meeting disasters and meeting successes is a matter of meeting practices. We can help you with a set of “best practices” based on our SMART Meeting approach!